Bike stolen in Amsterdam — what's the procedure?
For bike theft in Amsterdam, follow these steps immediately: (1) Online police report at politie.nl within 24 hours — frame number is essential (on receipt, bike registration, or under saddle). (2) RDW Stolen Bikes Register: free registration at rdw.nl; found bikes are checked against it. (3) Insurer: call immediately, report number is required for payout (only for specific bike insurance or contents-with-bike-clause). (4) Marktplaats: search your frame number and description; often resold within 48 hours. (5) Fietsdepot Amsterdam (020-460 3610) — city collects found bikes; check periodically. Annually ~75,000 bikes are stolen in Amsterdam, ~5% recovered on average.
Step by step
- 1Gather your detailsFrame number (receipt, bike registration, often under saddle or on head tube). Photos of the bike. Brand, model, colour, distinguishing features (scratches, stickers). Place and time of theft.
- 2File online police reportGo to politie.nl > File report > Bike theft. Log in with DigiD. Report number emailed immediately — save for insurer and RDW.
- 3Register in RDW Stolen RegisterAt rdw.nl report your bike with frame number. Free. When bike found, police match and contact you.
- 4Call your insurerFirst check contents policy: outside-home coverage often only with special clause. Provide report number, frame number, purchase receipt. Payout within 2-6 weeks on approved claim.
- 5Check Marktplaats and FietsdepotSearch Marktplaats daily by frame number, brand and description. Call Fietsdepot Amsterdam 020-460 3610 — found bikes kept here for 6 weeks.
All contacts
Frequently asked questions
Do I need a police report for insurance?
Yes always. No Dutch bike or contents insurer pays out without a police report number. Online report works fine — no station visit needed.
What if I have no frame number?
Report can still be filed without frame number — but recovery odds drop to near 0%. Receipt from bike shop: often retrievable in email or receipt app. No proof: report by description + photos.
Can I buy back my own stolen bike?
Yes, and it's recommended on Marktplaats finds — involving police rarely leads to action (low priority). Meet at police station, pay €5-20, get it back. Keep the report active.
How do I prevent it happening again?
Two locks (ART-2 frame lock + ART-3 chain lock), always anchor to fixed object, buy an “ugly” second-hand bike for city. Insurance: only ART-certified lock covers outside-home theft.
What if I recognize my bike on Marktplaats — can I just take it?
No — self-help (seizing yourself) is illegal and itself punishable. Take police along or lure back and file report on site. Buying back via Marktplaats: sale becomes black-market, but pragmatically works.
Am I entitled to a replacement bike during the claim?
With premium bike insurance: often replacement bike within 24 hours. Standard contents: no replacement — only money payout within 2-6 weeks. Check policy beforehand for “direct replacement”.
Sources
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