EU 261/2004 entitles passengers to €250–€600 per person when flights are delayed 3+ hours, cancelled, or overbooked. We draft the claim letter so airlines treat it as a formal demand, not just an angry email.
How much can you claim?
Per passenger · EU 261/2004 Art. 7
Up to 1500 km
€250
per passenger · Art. 7(1)(a)
AMS → London, Paris, Brussels
Most common
1500–3500 km
€400
per passenger · Art. 7(1)(b)
AMS → Madrid, Rome, Athens
3500+ km · outside EU
€600
per passenger · Art. 7(1)(c)
AMS → New York, Dubai, Bangkok
Family math
Family of 4 on a delayed flight to Spain: €1.600 owed. To the US: €2.400. Our letter is €9,99 — competitors take 25–35% of that.
Most popular
Flight delayed or cancelled? Claim €250–€600
We draft a formal EU 261/2004 claim letter to your airline. Send-ready PDF with legal citations — ready to file.
AirHelp, Compensair, EUclaim, Flightright — they all start "free". Then they take 25–35% of your payout. On a family-of-4 claim to Spain (€1,600), that's €400–€560 gone. Our letter is a flat €9.99 — you keep the rest.
Service
Their fee
€400 claim → you keep
€1.600 family → you keep
FFCheck Reisclaim YOU WIN
€9.99 flat
€390
€1.590
AirHelp¹
35% commission
€260
€1.040
Flightright²
~30% commission
€280
€1.120
EUclaim³
~27% commission
€292
€1.168
Compensair⁴
~25% commission
€300
€1.200
¹ AirHelp published commission rate 2024–2025 — varies by jurisdiction, often 35% when court is involved. ² Flightright DE published rate. ³ EUclaim NL "success fee" rate. ⁴ Compensair "no win no fee" 25% headline rate (excludes court add-ons). All competitor fees are publicly stated on their own websites at the date of this page. We update this table when their rates change.
Your data
When the service is "free", you are the product.
Commission-based claim services need: Power of Attorney (signed), ID copy, boarding pass, full booking details, email, phone, sometimes home address. Why? Their real product is the data — sold to insurance underwriters, marketed against, kept indefinitely.
What WE collect
•Your name (on the letter)
•Email (PDF delivery)
•Flight info (in the letter)
•Stripe payment token (we never see your card)
After PDF delivery: we keep only the transaction record. No marketing list. No data sold. Ever.
What THEY collect
•Power of Attorney (signed legal document)
•ID copy (passport / ID-card)
•Boarding pass + booking PNR
•Email, phone, sometimes address
•Often: bank IBAN (they receive payout)
Used for: building flight-delay datasets, partnerships with insurance underwriters, retargeting ads, sometimes shared with airlines in negotiation.
AI vs. ours
Why a generic ChatGPT letter gets ignored.
A generic AI prompt will give you "Dear airline, please pay €400". A real claim letter needs to cite the regulation, cite the ECJ case law, pre-empt the standard "extraordinary circumstances" excuse, and reference the Dutch escalation paths. Our template has all of this — refined over hundreds of real claims.
What ChatGPT typically writes
•"Under EU regulations, I am entitled to compensation"
•"I look forward to your prompt response"
•"Please refund my €400"
•— no specific citations, no case law, no deadline, no escalation.
Airlines have entire legal teams trained to deflect non-specific complaints. Our letter quotes case law BY NAME so their lawyer recognises it on first read — and knows you're prepared to escalate.
What you actually get
Sample letter — the kind that gets paid out.
To: KLM Royal Dutch Airlines
Attn: Customer Service / EU 261 Compensation Department
Re: Compensation claim under EU 261/2004 — flight KL1234 on 14-03-2026
Dear Sir or Madam,
I hereby formally submit a claim for compensation under Regulation (EC) No 261/2004.
Flight details:
Flight number: KL1234
Date: 14-03-2026
Route: Amsterdam-Schiphol → Madrid-Barajas
Passengers: 2
Compensation due: €400 per passenger × 2 = €800 total.
Per Art. 7(1)(b) EU 261/2004 (intra-EU flight, 1500–3500 km).
Under Art. 7 EU 261/2004, as interpreted by the European Court of Justice in the Sturgeon judgement (Joined Cases C-402/07 and C-432/07, 19 November 2009), I am entitled to this compensation.
If you refuse payment on grounds of "extraordinary circumstances" (Art. 5(3) EU 261/2004), please substantiate this in writing per Wallentin-Hermann (ECJ C-549/07, 22 December 2008). Technical faults, staffing issues, and operational decisions do NOT qualify per settled ECJ case law.
I request that you transfer the compensation within fourteen (14) days of receipt. If no response is received I reserve the right to:
1. File a complaint with the Inspectie Leefomgeving en Transport (ILT);
2. Submit the dispute to the Geschillencommissie Reizen;
3. Initiate proceedings before the cantonal court (Art. 6:119 BW statutory interest + procedural costs).
Kind regards,
[Your name]
PDF formatted for printing or email. Your real letter is auto-filled with your details from the form. Article references and case law are baked in — not optional.
33% off bundle
Emergency bundle · 3 letters in 1
Bad trip? 3 claim letters in 1 pack — €19.99
3 send-ready claim letters: EU 261 flight claim, hotel-overbooking damage claim, travel insurance claim. In 1 ZIP file. Individual value €29.97 — bundle price €19.99 (33% off).
Each letter is €9,99 individually. Pick 2 = €17,99 (save €2). 3 = €23,99 (save €6). 4 = €29,99 (save €10). 5+ = €34,99. The more, the cheaper per letter — bundled in one ZIP with one shared form.
Plain-language explainers, step-by-step protocols, landmark ECJ case law, and head-to-head comparisons with the commission services. Everything we cite in our claim letters — at no charge.
Flight number, route, what went wrong. Two minutes — most people finish in under three.
2
Complete checkout
iDEAL, card, or Apple Pay. Stripe-secured. PDF arrives the moment you pay.
3
Forward to your airline
Reply-attach the PDF or send it in a fresh email. Formal letters get an EU 261 case file opened — emails don't.
Frequently asked questions
Do I really have a right to compensation?
Yes — EU 261/2004 has been in force since 2005. It applies to any flight departing from an EU airport, and to any flight arriving in the EU on an EU-based airline. Delays of 3+ hours, cancellations notified less than 14 days ahead, and denied boarding all trigger the right. The Sturgeon ECJ ruling (2009) confirmed the 3-hour delay threshold.
Will the airline really pay?
Often yes, when faced with a formal letter citing the regulation and the relevant ECJ rulings. The most common excuse is "extraordinary circumstances" — but per the Wallentin-Hermann ruling, technical issues, staffing problems, and operational decisions do NOT qualify. Our letter pre-empts that excuse.
What if the airline ignores me or refuses?
You escalate. Step 1: file with the ILT (Dutch supervisor). Step 2: Geschillencommissie Reizen. Step 3: small-claims court. Per the regulation, you can also claim statutory interest and procedural costs. The letter we draft includes all three escalation threats.
Why €9.99 when other services charge nothing upfront?
Compensair, AirHelp, Refundmore work on commission — typically 25–30% of the recovery. On a €600 claim, that's €150–€180. Our flat €9.99 means you keep 100% of the payout. No commission, no surprise fees.
What if my claim fails?
You still have the letter (no refund — see Terms). If the airline declines on legitimate grounds (genuinely extraordinary circumstances, valid alternative flight offered in time, etc.), the regulation doesn't apply. We can't guarantee outcomes — only that the letter is correctly drafted. Our fix-it guarantee covers typos or wrong facts: reply to your order email and we re-generate free.
Can I claim for old flights?
In NL, EU 261 claims have a 2-year limitation period (Burgerlijk Wetboek Art. 8:1835). Any qualifying flight in the last 2 years is fair game. Older claims may still succeed if you can show the airline knew about it within the window.
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