Reisclaim — claim what airlines owe you
EU 261/2004 entitles passengers to €250–€600 per person when flights are delayed 3+ hours, cancelled, or overbooked. We draft the claim letter so airlines treat it as a formal demand, not just an angry email.
How much can you claim?
Per passenger · EU 261/2004 Art. 7Flight delayed or cancelled? Claim €250–€600
We draft a formal EU 261/2004 claim letter to your airline. Send-ready PDF with legal citations — ready to file.
Start your claim — €19You wrote the flight. They took 30%.
AirHelp, Compensair, EUclaim, Flightright — they all start "free". Then they take 25–35% of your payout. On a family-of-4 claim to Spain (€1,600), that's €400–€560 gone. Our letter is a flat €19 — you keep the rest.
¹ AirHelp published commission rate 2024–2025 — varies by jurisdiction, often 35% when court is involved. ² Flightright DE published rate. ³ EUclaim NL "success fee" rate. ⁴ Compensair "no win no fee" 25% headline rate (excludes court add-ons). All competitor fees are publicly stated on their own websites at the date of this page. We update this table when their rates change.
When the service is "free", you are the product.
Commission-based claim services need: Power of Attorney (signed), ID copy, boarding pass, full booking details, email, phone, sometimes home address. Why? Their real product is the data — sold to insurance underwriters, marketed against, kept indefinitely.
What WE collect
- •Your name (on the letter)
- •Email (PDF delivery)
- •Flight info (in the letter)
- •Stripe payment token (we never see your card)
After PDF delivery: we keep only the transaction record. No marketing list. No data sold. Ever.
What THEY collect
- •Power of Attorney (signed legal document)
- •ID copy (passport / ID-card)
- •Boarding pass + booking PNR
- •Email, phone, sometimes address
- •Often: bank IBAN (they receive payout)
Used for: building flight-delay datasets, partnerships with insurance underwriters, retargeting ads, sometimes shared with airlines in negotiation.
Why a generic ChatGPT letter gets ignored.
A generic AI prompt will give you "Dear airline, please pay €400". A real claim letter needs to cite the regulation, cite the ECJ case law, pre-empt the standard "extraordinary circumstances" excuse, and reference the Dutch escalation paths. Our template has all of this — refined over hundreds of real claims.
What ChatGPT typically writes
- •"Under EU regulations, I am entitled to compensation"
- •"I look forward to your prompt response"
- •"Please refund my €400"
- •— no specific citations, no case law, no deadline, no escalation.
What OUR letter cites
- •EU 261/2004 Art. 5, Art. 7 (specific articles, specific compensation tiers)
- •Sturgeon C-402/07 + C-432/07 (3-hour delay = same as cancellation)
- •Wallentin-Hermann C-549/07 (tech issues ≠ "extraordinary circumstances")
- •14-day formal demand → ILT → Geschillencommissie → kantonrechter + Art. 6:119 BW statutory interest
Airlines have entire legal teams trained to deflect non-specific complaints. Our letter quotes case law BY NAME so their lawyer recognises it on first read — and knows you're prepared to escalate.
Sample letter — the kind that gets paid out.
PDF formatted for printing or email. Your real letter is auto-filled with your details from the form. Article references and case law are baked in — not optional.
Pick exactly the letters you need.
Each letter is €19 individually. Pick 2 = €17,99 (save €2). 3 = €23,99 (save €6). 4 = €29,99 (save €10). 5+ = €34,99. The more, the cheaper per letter — bundled in one ZIP with one shared form.
More travel claims
Learn before you claim
Plain-language explainers, step-by-step protocols, landmark ECJ case law, and head-to-head comparisons with the commission services. Everything we cite in our claim letters — at no charge.
How it works
Frequently asked questions
Do I really have a right to compensation?
Yes — EU 261/2004 has been in force since 2005. It applies to any flight departing from an EU airport, and to any flight arriving in the EU on an EU-based airline. Delays of 3+ hours, cancellations notified less than 14 days ahead, and denied boarding all trigger the right. The Sturgeon ECJ ruling (2009) confirmed the 3-hour delay threshold.
Will the airline really pay?
Often yes, when faced with a formal letter citing the regulation and the relevant ECJ rulings. The most common excuse is "extraordinary circumstances" — but per the Wallentin-Hermann ruling, technical issues, staffing problems, and operational decisions do NOT qualify. Our letter pre-empts that excuse.
What if the airline ignores me or refuses?
You escalate. Step 1: file with the ILT (Dutch supervisor). Step 2: Geschillencommissie Reizen. Step 3: small-claims court. Per the regulation, you can also claim statutory interest and procedural costs. The letter we draft includes all three escalation threats.
Why €19 when other services charge nothing upfront?
Compensair, AirHelp, Refundmore work on commission — typically 25–30% of the recovery. On a €600 claim, that's €150–€180. Our flat €19 means you keep 100% of the payout. No commission, no surprise fees.
What if my claim fails?
You still have the letter (no refund — see Terms). If the airline declines on legitimate grounds (genuinely extraordinary circumstances, valid alternative flight offered in time, etc.), the regulation doesn't apply. We can't guarantee outcomes — only that the letter is correctly drafted. Our fix-it guarantee covers typos or wrong facts: reply to your order email and we re-generate free.
Can I claim for old flights?
In NL, EU 261 claims have a 2-year limitation period (Burgerlijk Wetboek Art. 8:1835). Any qualifying flight in the last 2 years is fair game. Older claims may still succeed if you can show the airline knew about it within the window.