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Roadside assistance failed or ANWB claim refused? Send a formal complaint letter

We draft a formal complaint letter to ANWB (BW 6:74 + 7:400 + consumer law). Send-ready PDF with 14-day deadline + escalation paths to SKVV and ACM.

Updated: 2026-05-24Reviewed by FFCheck-redactie

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Your nameYour emailANWB member numberNature of the breachDate of incident (DD-MM-YYYY)Location of the incidentWhat happened? (chronological, factual)Additional costs incurred (optional)

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Sources

BW Art. 6:74 (attributable breach)
BW Art. 7:400-401 (contract of services + duty of care)
Geschillencommissie Reizen (Travel Disputes Committee)
ACM ConsuWijzer — consumer rights

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Sources