Car hit and driver fled — who do I report this to?
For hit-and-run damage: (1) Police report via 0900-8844 or online at politie.nl/aangifte — your case-file number is essential for any claim. (2) Your own insurer — comprehensive/all-risk covers damage with unknown driver; third-party-only does not. (3) Waarborgfonds Motorverkeer 070-319 4630 if you don't have comprehensive AND driver stays unknown — covers up to €1,300,000 for injury, €15,000 for material damage only. Important: report to police within 14 days, 30 days to Waarborgfonds. Collect: damage photos, location, time, witnesses, camera footage (parking, dashcam, store).
Step by step
- 1Safety first, then evidenceMove car safely. Photos from all angles with timestamp. Note partial plate digits if you saw any.
- 2Report to police immediatelyCall 0900-8844 or online via politie.nl/aangifte. Ask for case-file number — required for any claim.
- 3Find witnesses + camerasAsk bystanders, shops (request footage within 7 days before deletion), parking garage, dashcam neighbours. Collect phone numbers.
- 4Insurer within 48 hoursCall your insurer — most require notification within 48 hours. Send photos, case-file number, witness info.
- 5Waarborgfonds last resortOnly if third-party-only AND driver unknown: claim with Waarborgfonds within 30 days via wbf.nl. Deductible: €250 for material damage.
All contacts
Frequently asked questions
What if I don't report — can I still claim?
Almost never. Insurers and Waarborgfonds require the police case-file number as evidence. Without report: claim denied.
Does my third-party insurance cover hit-and-run?
No. Third-party (WA) only covers damage you cause to OTHERS, not your own car. With unknown driver: Waarborgfonds is your only route. With comprehensive: covered.
How long do I have to file with Waarborgfonds?
30 days after the incident. So get the case-file number quickly and submit online at wbf.nl. With good documentation, processing takes 6–12 weeks.
Will I get full damage compensation?
Comprehensive: minus your deductible (often €150–500). Waarborgfonds: max €15,000 material + €250 deductible, max €1.3M for injury. Injury cases usually full.
What if I can't report because I was outside Amsterdam?
Report nationally online via politie.nl. Choose location freely. Crime scene police automatically receive. Important: file within 24 hours, otherwise insurance gridlock.
Do I get compensation for whiplash or injury?
Yes, same route. Perpetrator's liability insurer pays: medical costs, lost income, immaterial damages. Personal-injury lawyer (free first consult) substantiates claim. Unknown perpetrator: Waarborgfonds up to €1,220,000.
Sources
🔎 Common search queries
Recognise your own search? Our answer above covers all of these variants.
- “hit and run damage”
- “unknown perpetrator car damage”
- “waarborgfonds claim”
- “no contact details accident”
- “police accident report”