Final statement or annual statement — what is the difference?
A final statement closes a contract (after switching, moving, death). An annual statement settles one ongoing year. Both have a 6-week deadline.
Annual statement = yearly overview within an ongoing contract, advances settled vs measured use, balance owed or due. Final statement = definitive close after contract termination (switch, move, bankruptcy, death), with meter reading on exact end date. Both fall under Energy Act 2024: supplier must issue within 6 weeks of meter reading, any refund within those 6 weeks to your IBAN. Estimated consumption is only allowed if no reading is available — with a smart meter, never. On switching always request a digital itemised statement with the switch-date meter reading shown.