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EAN code — what is it and why do you need it?

DIRECT ANSWER

The EAN code is the unique 18-digit number of your energy connection. On switching, damage claim or complaint you always need it. Where to find it.

Reviewed by FFCheck-redactie · Last reviewed 2026-05-28

Every energy connection (one for power, one for gas) has an EAN code: 18 digits, usually starting with "871687" (Netherlands) or "541448" (Belgium). Where:

  1. top of your annual statement or invoice
  2. in the customer portal under "Connection"
  3. on EANcodeboek.nl (free lookup with postcode + house number). Difference from customer or contract number: the EAN is tied to the address and stays the same on switching suppliers; the customer number changes per supplier. For damage claims to the grid operator the EAN is the ONLY thing the operator needs to identify your connection — keep it handy.

Related

Power outage damage claim Damage claim under Netcode + BW 6:174/6:162 — for spoiled food, broken devices, and additional damages. With the right legal articles. €19.What is a final statementA final statement closes a contract (after switching, moving, death). An annual statement settles one ongoing year. Both have a 6-week deadl…Is switching via comparison site safeMostly yes, but not all comparison sites show all suppliers. We explain what to watch for and how to judge the "best" deal honestly.

Sources

Updated: 2026-05-28

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