My final statement is wrong — how do I dispute it?
Wrong final statement = suspend payment + formal dispute + Geschillencommissie. We explain the process and provide the letter.
A final statement (after contract end or switch) must be based on measured meter readings or readings you supplied. Common errors: (a) estimated readings while a smart meter exists, (b) wrong tariff calculation (old tariff applied to new-tariff period), (c) unaccounted feed-in credit, (d) duplicated grid fees. What to do: pay the undisputed portion; dispute the rest in writing within 30 days, announcing a GCE complaint. Under standard energy contract terms the supplier may NOT start collection during an active dispute. Keep all evidence (old invoices, meter photos, switch confirmation).