FFCheckEnergieCheck
NLEN

When do you file a police report for energy fraud or scam?

DIRECT ANSWER

For identity theft, fake contracts in your name, phishing with financial loss, or aggressive scam: file a report. We explain where and when.

Reviewed by FFCheck-redactie · Last reviewed 2026-05-28

Filing a police report (politie.nl, 0900-8844 or in person) is appropriate for: (a) identity theft — someone signed an energy contract in your name without consent (BW 6:74 + Criminal Code art. 326); (b) phishing with financial loss — you clicked a fake email and transferred money; (c) door-to-door or phone-sale scam — fake seller identity, forged contracts. A police report is NOT a civil procedure — it starts a police investigation, not your damages claim. For recovery also:

  1. Fraudehelpdesk (prevention + industry alert)
  2. your bank (chargeback on quick notification)
  3. supplier-sidedispute the contract as invalid for lack of legal ground.

Related

Is this a phishing email from my supplierEnergy phishing peaks around annual-statement season and price crises. We give 7 red flags + what to do if you already clicked.Is a door-to-door energy offer safeOften not. Door-to-door energy sales is a red flag. You always have 14 days to back out — we explain rights and the cooling-off process.Where to complain about energy supplier4 routes, in this order: supplier itself → Geschillencommissie Energie → ACM → civil court. We explain which route, when and at what cost.

Sources

Updated: 2026-05-28

Other FFCheck pillars

PrivacyCheckForce any Dutch company to delete youReisclaimEU 261 flight-delay €250–€600 claimsKlachtenFormal complaint letters that landBelastingCheckWOZ, IB and toeslagen bezwaar
Fix-it guarantee

Not happy? We regenerate the PDF free — no questions.

PDF in your inbox

Within 60 seconds of payment. With VAT invoice.

Registered Dutch company

VAT + Chamber of Commerce on every invoice. Fully VAT-compliant.

KvK 82724822 BTW NL003722987B94