When do you file a police report for energy fraud or scam?
For identity theft, fake contracts in your name, phishing with financial loss, or aggressive scam: file a report. We explain where and when.
Filing a police report (politie.nl, 0900-8844 or in person) is appropriate for: (a) identity theft — someone signed an energy contract in your name without consent (BW 6:74 + Criminal Code art. 326); (b) phishing with financial loss — you clicked a fake email and transferred money; (c) door-to-door or phone-sale scam — fake seller identity, forged contracts. A police report is NOT a civil procedure — it starts a police investigation, not your damages claim. For recovery also: (1) Fraudehelpdesk (prevention + industry alert); (2) your bank (chargeback on quick notification); (3) supplier-side: dispute the contract as invalid for lack of legal ground.