Buying energy via a broker or aggregator — safe?
DIRECT ANSWER
Brokers (Engie, Hollandse Wind, collective platforms) are legal but opaque. We give four questions to weigh the risk.
Reviewed by FFCheck-redactie · Last reviewed 2026-05-28
Brokers and aggregators bundle customers for a collective rate — sometimes via an established supplier, sometimes as own Balance-Responsible Party. Four checks:
- Who is the ultimate supply contractor? Read the agreementif nobody is named you're exposed on broker bankruptcy
- Does the broker hold an ACM supply license or operate as intermediary? Intermediary = no own responsibility for supply
- What are the exit terms? Brokers often tie to long-term price arrangements — exit costs reservation or stepped fees
- Who is your point of contact on complaint? Many brokers vanish after sale and redirect you to the ultimate supplier. For energy collectives (e.g. Hollandse Wind, municipal initiatives): often GOOD deals but read terms.