Phone energy offer — real supplier or scam callcenter?
Real suppliers rarely cold-call. 14-day cooling-off always applies on phone sales. 6 red flags + revocation right.
Spotting a scam callcenter: (1) unknown or blocked caller ID; (2) urgent threat or "today is the last chance"; (3) seller says "I'm calling on behalf of" a big supplier without verifiable context; (4) they ask for EAN or bank details over the phone; (5) they want to record agreement on the spot ("yes, I want to switch"); (6) refuse to identify employer or call back. Rights: phone consumer sales ALWAYS have 14-day cooling-off (BW 6:230o). Oral consent isn't binding without written confirmation. Action: say "send me a written offer", note name + employer + time, revoke in writing within 14 days. Suspected scam: Fraudehelpdesk + Consuwijzer.