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FFCheck editorial team

Bij Wie? is a directory of where to turn when a real-world problem hits — a parcel never delivered, a landlord ignoring repairs, identity fraud. 101 situations, each with named authorities, deadlines, and citations. This page explains who maintains the content and how.

What we publish

Every scenario gives a direct answer first, then the legal grounding, the steps, the named contacts, the FAQ, and the sources. We write for a reader who needs the next concrete thing to do — not for a lawyer.

What counts as a source

  • Dutch primary law (wetten.overheid.nl, BW, Awb, sector-specific acts).
  • Authoritative government bodies (Rijksoverheid, IND, UWV, Belastingdienst, RDW, AP, ACM, etc.).
  • Recognised consumer-protection bodies (Juridisch Loket, Slachtofferhulp, !WOON, Fraudehelpdesk, Geschillencommissie, etc.).
  • EU regulation where it materially affects the Dutch reader (EU 261/2004, EU 2021/782, GDPR).
  • Case law and policy notes where the underlying rule is unsettled or recently changed.

Review cadence

Each scenario carries a visible Last reviewed date. We re-check every scenario at least once per quarter against the cited sources, and immediately on any of: a law change, a phone-number or URL change at a referenced body, a tariff revision, or a reader-flagged correction.

Update log

A running record of substantial changes to this publication. Minor copy fixes and routine source rechecks aren't logged.

  • Initial publication of 101 scenarios across 11 life-situation categories, bilingual NL+EN, with citations per scenario and the /redactie page describing the editorial process.

Report an error

Found an outdated phone number, a wrong euro amount, a changed deadline, or a step that no longer matches reality? Tell us at redactie@ffcheck.nl. We aim to acknowledge within 48 hours and fix material errors within 5 working days.

Who maintains it

FFCheck editorial team safeguards factual accuracy and currency of every scenario. Sources are reviewed quarterly against Dutch government registries, case law, and authoritative consumer-protection bodies.

Why no single byline?

Most sites stick one name under every article. We don't — on purpose. Dutch consumer law moves often, and the work is genuinely a team thing: sources cited on every claim, quarterly review, a real correction inbox you can use today. So the editorial side is signed FFCheck-redactie. The business behind it is Goat Pixels, a small Amsterdam outfit (KvK 82724822). Same people, different hats.

What this isn't

Bij Wie? is structured information about where to turn — not personal legal advice. We point at the right institution and the right deadline; we don't represent you in front of them. For your-case legal advice, talk to a lawyer (the scenarios tell you which kind and what it costs).