🔁 Can't cancel my subscription — what are my rights?

Subscription frustration (gym, streaming, newspaper, telecom): Tacit Renewal Act (BW 7:230f, since 2011): (1) First year: notice as per contract (often 1-3 mo for gym). Allowed if reasonable. (2) After 1st year: contract auto-converts to monthly cancellable with max 1 month notice. Companies demanding longer = unlawful. (3) Cancel method: as easy as signup. Online signed up = online cancellable (no phone-only). (4) Notification duty: company must inform you 1-3 mo before auto-renewal in writing with cancel instructions. If they don't: monthly cancellable no notice. (5) Registered letter cancellation on refusal: blocks “we got no cancellation” trick. Template at consuwijzer.nl. (6) Revoke SEPA mandate: call your bank + revoke direct debit. Not legally “cancel” but protects against extra debits. Combine with written cancellation. (7) ACM complaint: consuwijzer.nl free on unlawful practices. Many companies (Greetz, Pathe Unlimited, gyms) corrected after complaint patterns. (8) Dispute commission (Thuiswinkel, Telecom, Insurance): binding up to €25k, €25-100 cost. (9) Penalty clause unlawful: “remaining amount due” on tacit renewal usually unenforceable.