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Someone calls asking for DigiD code — Tax Office, municipality or scam?

DIRECT ANSWER

ALWAYS scam. Tax Office, municipality, bank, government NEVER ask for your DigiD code, password or SMS token by phone. Hang up immediately.

Reviewed by FFCheck-redactie · Last reviewed 2026-05-28

Extremely common scam — works via extortion or "helping" by phone. Scenarios: (a) "Tax Office — there's a refund, give SMS code"; (b) "Police — your bank hacked, verify DigiD"; (c) "Municipality — extra levy threatens, log in via this link"; (d) "Microsoft/Apple — your computer hacked, support via DigiD". TRUTH: NO legitimate body asks DigiD by phone, SMS or email. DigiD is used only via your own browser/app on a website you visited. What to do:

  1. Hang up without responding
  2. Call back yourself via official (Tax Office 0800-0543, DigiD helpdesk 088-1236555)
  3. Already complied?CHANGE DigiD password at digid.nl, call DigiD helpdesk, file police report (0900-8844 or online), report Fraudehelpdesk
  4. Call your bankreverse transactions if still possible
  5. Block DigiD temporarily via DigiD app on doubt. For elderly and young: scam peaks — preventive family talk helps.
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Updated: 2026-05-28

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KvK 82724822 BTW NL003722987B94