Consumentenbond — consumer + privacy + data violation rights
Largest Dutch consumer organisation. Conducts class actions on data breaches and privacy violations by major companies.
Consumentenbond has represented Dutch consumer interests since 1953 and increasingly conducts class actions on privacy violations. Recent cases: Mass claim Equens (sale of PIN transactions — settlement), TikTok children's data complaint, Booking.com data breach claim, Google Location Tracking complaint. What can Consumentenbond do? (1) Individual — complaint mediation via Consumentenservice (members only, €5.75/month). (2) Collective — leading mass claims or joining international claims, often no-cure-no-pay. (3) Publication — Consumentengids, tests, warnings. (4) Influence — lobbying with both houses of Parliament + ACM. When here? For a data violation affecting multiple people, especially if individual claiming is too expensive and collective is easier. For pure GDPR question → AP. For bank financial dispute → Kifid. How? consumentenbond.nl — membership or complaint file. Phone 070-445 45 45.
Contact details
- Role
- Dutch Consumers' Union — consumer rights + collective privacy actions
- Phone
- 070-445 45 45
- Address
- Enthovenplein 1, 2521 DA Den Haag
- Web
- www.consumentenbond.nl
- Hours
- Mon-Fri 09:00–17:00
Sources
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- “dutch consumer union privacy”
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