🚲TransportUpdated: May 2026

🚛 Car towed — where do I get it back?

Direct answer

On towed car in Amsterdam: (1) Call Bergnet 088 888 11 00 with license plate for depot location. (2) Pay tow costs: Amsterdam 2026 ~€413 + storage €25/day. Often pay city first BEFORE depot releases. (3) Bring on pickup: valid ID, payment proof, vehicle registration. (4) Depot hours: usually office hours only (8:30-17:00). Evening/weekend: extra day storage. (5) Wrongfully towed? Appeal at city within 6 weeks of fine. Upheld: costs + tow fee returned. (6) Outside Amsterdam: call 14 020 or city info to ask which towing service active. Wrong parking 2026: enforcement intense via scan cars.

Tow costs

~€413 + €25/day storage

Find

Bergnet 088 888 1100

Appeal

6 weeks

Step by step

1
Verify if towed
Call Bergnet or city with license plate. Missing on street = different scenario (theft report).
2
Ask costs + payment location
Amsterdam often pay city first (city hall or online). Ask exact location + amount.
3
Bring ID + payment proof
No valid ID + payment proof = no release. Vehicle registration also useful (proving original driver).
4
Pick up during office hours
Depot usually 8:30-17:00 Mon-Fri only. Avoid extra storage day — collect right after payment.
5
Unjust? Appeal within 6 weeks
Wrong parking without clear signage = appeal possible. Appeal letter to city, success rate ~25-40%.

All contacts

Bergnet (Amsterdam)Tow company + depot Amsterdam

For location + info

📞 088 888 11 00 🔗 bergnet.nl

Gemeente Amsterdam ParkerenTow cost payment + appeal

For payment/appeal

📞 14 020 🔗 amsterdam.nl/parkeren

Juridisch LoketHelp with appeal letter

For unjust tow

📞 0800-8020 🔗 juridischloket.nl

Politie aangifteOn suspected theft

If not towed

📞 0900-8844 🔗 politie.nl

Frequently asked questions

Do I always pay upfront?

Amsterdam + big cities: usually yes. Some cities allow pay-at-depot. Wrongful appeal only possible AFTER payment.

Can I appeal?

Yes, within 6 weeks at city. Success rate 25-40% on unclear signage, defective meter or incorrect plate scan.

What if I don't know which towing co?

Call 14 020 (Amsterdam) or 14 + area code. City knows which towing co engaged. Bergnet is biggest Amsterdam tower.

Sources

🔎 Common search queries

Recognise your own search? Our answer above covers all of these variants.

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