Lost keys — what now?
On lost keys act fast: (1) Search + report: verlorenofgevonden.nl or ilost.co for your city. (2) Suspect theft: police report 0900-8844. (3) Inform landlord/VvE: rental landlord often requires lock replacement. (4) Replace locks within 24 hours: insurance requirement for payout. Certified locksmith (~€150-400). (5) Call insurance: contents with burglary clause often covers €800 for replacement. Get quote first — emergency rate eve/weekend high (€200+).
Step by step
- 1Search + report findingRetrace steps, call locations. Report at verlorenofgevonden.nl + city Lost Property Office.
- 2Report theft to policePolice 0900-8844 or online. Report number needed for insurance + lock-replacement claim.
- 3Inform landlord or VvEMandatory for rental. VvE for apartment: shared lock? Manager arranges replacement.
- 4Call insuranceCheck contents policy for “key + lock replacement”. Bunq/Centraal Beheer/Univé often have good coverage.
- 5Locksmith with fixed priceAgree fixed price BEFORE arrival. “SKG” locksmith mark recommended. Avoid scam emergency rates.
All contacts
Frequently asked questions
Can I delay lock replacement?
Insurers often require replacement within 24h on theft suspicion. Late = no payout. Plain loss (no theft suspicion): less strict.
What does replacement cost?
Standard lock ~€150-250. Premium SKG-3 cylinder €250-400. Emergency rate eve/weekend +50%. Get fixed price first.
Who pays in rental?
Plain loss: tenant. On burglary/theft: tenant claims via contents insurance. Landlord covers building part. Specific terms in rental contract.
Sources
🔎 Common search queries
Recognise your own search? Our answer above covers all of these variants.
- “lost keys insurance Netherlands”
- “lock replacement 24 hours NL”
- “SKG locksmith Amsterdam”
- “verlorenofgevonden keys”
- “spare key emergency cost”