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🏠HousingUpdated: May 2026

🔑 Lost keys — what now?

Direct answer

On lost keys act fast: (1) Search + report: verlorenofgevonden.nl or ilost.co for your city. (2) Suspect theft: police report 0900-8844. (3) Inform landlord/VvE: rental landlord often requires lock replacement. (4) Replace locks within 24 hours: insurance requirement for payout. Certified locksmith (~€150-400). (5) Call insurance: contents with burglary clause often covers €800 for replacement. Get quote first — emergency rate eve/weekend high (€200+).

Lock change
Within 24h
Insurance
Up to ~€800
Mark
SKG locksmith

Step by step

  1. 1
    Search + report finding
    Retrace steps, call locations. Report at verlorenofgevonden.nl + city Lost Property Office.
  2. 2
    Report theft to police
    Police 0900-8844 or online. Report number needed for insurance + lock-replacement claim.
  3. 3
    Inform landlord or VvE
    Mandatory for rental. VvE for apartment: shared lock? Manager arranges replacement.
  4. 4
    Call insurance
    Check contents policy for “key + lock replacement”. Bunq/Centraal Beheer/Univé often have good coverage.
  5. 5
    Locksmith with fixed price
    Agree fixed price BEFORE arrival. “SKG” locksmith mark recommended. Avoid scam emergency rates.

All contacts

Verlorenofgevonden.nlNational lost+found portal
First step
Gemeente Bureau Gevonden VoorwerpenLocal registration
District level
Politie aangifteOn suspected theft
For insurance claim
Erkende slotenmaker (SKG)Lock replacement + emergency
Within 24h of loss
Eigen verzekeraarContents claim lock replacement
For prior approval

Frequently asked questions

Can I delay lock replacement?

Insurers often require replacement within 24h on theft suspicion. Late = no payout. Plain loss (no theft suspicion): less strict.

What does replacement cost?

Standard lock ~€150-250. Premium SKG-3 cylinder €250-400. Emergency rate eve/weekend +50%. Get fixed price first.

Who pays in rental?

Plain loss: tenant. On burglary/theft: tenant claims via contents insurance. Landlord covers building part. Specific terms in rental contract.

Sources

🔎 Common search queries

Recognise your own search? Our answer above covers all of these variants.

  • “lost keys insurance Netherlands”
  • “lock replacement 24 hours NL”
  • “SKG locksmith Amsterdam”
  • “verlorenofgevonden keys”
  • “spare key emergency cost”

Related questions

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