How to file a complaint with energy company Vandebron: the official channel, the deadline, and where to escalate (Geschillencommissie Energie) if it isn't resolved.
Bellen/WhatsApp ma-vr 9-17: 0880 444 555. Geen aparte klacht-URL; via klantenservice. Daarna GC Energie.
Source: vandebron.nl · verified 2026-05-29
Use the official channel above. Include your customer number, the connection (address or EAN) and what's wrong.
Vandebron must handle your complaint. No reply, or no satisfactory reply, within about 8 weeks? Then you can escalate.
Bring your dispute to the Geschillencommissie Energie within 12 months of your complaint. Small filing fee, refunded if you win.
If Vandebron doesn't resolve your complaint, you can take it to:
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