How to file a complaint with energy company Liander: the official channel, the deadline, and where to escalate (Geschillencommissie Energie) if it isn't resolved.
Netbeheerder NH/Friesland/Gelderland/Flevoland. Tel 088 542 64 44. Storing 24/7: 088 7629762.
Source: liander.nl · verified 2026-05-29
Use the official channel above. Include your customer number, the connection (address or EAN) and what's wrong.
Liander must handle your complaint. No reply, or no satisfactory reply, within about 8 weeks? Then you can escalate.
Bring your dispute to the Geschillencommissie Energie within 12 months of your complaint. Small filing fee, refunded if you win.
If Liander doesn't resolve your complaint, you can take it to:
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