How to file a complaint with energy company Greenchoice: the official channel, the deadline, and where to escalate (Geschillencommissie Energie) if it isn't resolved.
E-mail klachten@greenchoice.nl. Telefonisch contact binnen 3 werkdagen. Daarna GC Energie.
Source: greenchoice.nl · verified 2026-05-29
Use the official channel above. Include your customer number, the connection (address or EAN) and what's wrong.
Greenchoice must handle your complaint. No reply, or no satisfactory reply, within about 8 weeks? Then you can escalate.
Bring your dispute to the Geschillencommissie Energie within 12 months of your complaint. Small filing fee, refunded if you win.
If Greenchoice doesn't resolve your complaint, you can take it to:
Geschillencommissie Energie →Paste the link, number or email and get an instant safety check — free, no account.
Open the scam-checker →