🏠HousingUpdated: May 2026

🐀 Rats, wasps or mice — where do I report pests?

Direct answer

Pest control route depends on location: (1) Street / public: city 14 020 or meldingen.amsterdam.nl. Pest manager advises + treats rats free. (2) Inside rental: landlord responsible for structural treatment. (3) Inside owned home: certified pest controller yourself (PRSV mark, €100-300). (4) Wasp nest: city can send specialist or advise. (5) Prevention: no food waste outside, limit bird feed, seal holes. Private pesticide use limited — ask city first.

Public space

City 14 020 (free)

Inside rental

Landlord

Own home

PRSV ~€100-300

Step by step

1
Determine the location
Public space (street, park) or your own home? Different responsibility.
2
Report to city
14 020 or report-app. Describe species, location, quantity. Photos help.
3
Pest manager visits
For rats: free advice + treatment. Wasps: often advice only. Follow recommendations.
4
On doubt: send sample
Unknown insect or droppings? Send to city desk for ID. Prevents wrong approach.
5
Preventive measures
No food waste on balcony, seal trash, plug holes in walls. Pests come for food.

All contacts

Gemeente Amsterdam — PlaagdierenPublic space treatment

First step, free

📞 14 020 🔗 amsterdam.nl/plaagdieren

Gemeente Rotterdam — PlaagdierenFor Rotterdam-specific

Rotterdam pest issue

📞 14 010 🔗 rotterdam.nl

Gecertificeerd bestrijder (PRSV)Own home intensive treatment

For owned home severe

🔗 prsv.nl

VerhuurderResponsible for rental

For rental

GGDHealth advice severe pest issue

For health risk

📞 020-555 5911 🔗 ggd.amsterdam.nl

Frequently asked questions

Can I use poison myself?

Private use limited — only freely available products. For rats: usually via city or PRSV-certified only. Ask city first.

Who pays in rental?

Landlord for structural treatment (holes, sewer, build fault). Service costs may cover small pests (check rental contract).

Remove wasp nest immediately?

Not yourself if high/allergy risk — specialist (~€100-200). City often advises: leave if no nuisance, colony dies end of summer.

Sources

🔎 Common search queries

Recognise your own search? Our answer above covers all of these variants.

“rats Amsterdam reporting”
“pest control rental landlord”
“wasp nest Amsterdam help”
“rotterdam plaagdieren melden”
“PRSV certified pest controller”