GGZ waitlist too long — what are my options?
GGZ wait norm (Treeknorm): 14 weeks sign-up to first treatment. Reality: often 6-12 months for specialist care. (1) Care brokerage via insurer: free service, they find providers with short wait. Call customer service + ask “zorgbemiddeling GGZ”. Legal right (Zvw art. 13). (2) Acute care on crisis: GP → crisis service (24/7). Direct contact no wait. (3) Suicidal thoughts: 113 Suicide Prevention 0800-0113 free 24/7 chat + phone. (4) Generalist Basic GGZ (mild/moderate): shorter wait (~6 wks), via GP. Enough for depression/anxiety first line. (5) Online treatment: Therapieland, Mentaal Beter Online, NiceDay — often start within 2 wks. Insurance covers (GP referral). (6) Private practice: non-contracted, 75% reimbursed (restitution) or 65% (in-kind). Often shorter wait. (7) Employer EAP (Employee Assistance Programme): free 5-10 sessions via work. Anonymous. (8) MIND Korrelatie 0900-1450: anonymous advice + referral.
Step by step
- 1Crisis? 113 or GP crisis line0800-0113 24/7 or GP. No wait on acute suicidal thoughts.
- 2GP referralBasic-GGZ (short) or Specialist GGZ. Referral valid 9 mo. Keep options open.
- 3Insurer care brokerageFree. Call customer service. Legal right. Often spot within 4-6 wks.
- 4Consider online treatmentNiceDay/Therapieland/Mentaal Beter. Often start within 2 wks. Insurance covers.
- 5Private practice if needed75% restitution or 65% in-kind reimbursed. Weeks not months wait.
All contacts
Frequently asked questions
What is the wait norm (Treeknorm)?
14 weeks from sign-up to first treatment. Norm for Zvw care. Exceedance = right to care brokerage. National reality: 17-26 wks avg; specific conditions (autism diagnosis, trauma) up to 1 year.
Is private practice covered?
Non-contracted providers: 75% restitution policy or 65% in-kind. Pay difference yourself. Many good providers non-contracted due to admin. Restitution policy often wise on GGZ need.
Sources
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